All orders in AUSTRALIA will be shipped EXPRESS
FREE express shipping WORLDWIDE on orders over $350 AUD
FREE express shipping in AUSTRALIA when you spend over $150 AUD
All orders in AUSTRALIA will be shipped EXPRESS
FREE express shipping WORLDWIDE on orders over $350 AUD
FREE express shipping in AUSTRALIA when you spend over $150 AUD

SHIPPING POLICY

Australia Wide Shipping
 $10 flat rate Express Shipping 
FREE for orders over $150.00 

International Shipping
 $25 flat rate (6-14 business days)
EXPRESS( 3-5 business days)  FREE for orders over $350.00
If you wish to place a small order of 4 trays or less, shipping can be negotiated by emailing info@fanoflashes.com

All orders will be shipped the following day, after your order has been placed. Fan of Lashes will do its best to get your products to you via Standard Post but can not take responsibility if there are delays with Australia Post or International Postage services which are out of our control.

 

RETURNS POLICY

Fan of Lashes will accept returns within the first 30 days from the date of purchase. To be eligible for a return, your items must be as new and in the same condition that you received them in. Fan of Lashes is not responsible for any shipping costs to be refunded only product cost. 

Please send us an email to info@fanoflashes.com if you wish to return your items and we will aim to resolve any concerns you may have regarding our products. 

Fan of Lashes prides itself on quality and satisfaction.

 

PAYMENT METHODS

Fan of Lashes accepts all major credit cards, PayPal, Zip Pay and AfterPay.

 

PRIVACY POLICY

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in Australian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      :To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      :To improve our website in order to better serve you.

      :To allow us to better service you in responding to your customer service requests.

      :To quickly process your transactions.

      :To send periodic emails regarding your order or other products and services.

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We do collect credit card information, but did not know PCI compliant scans are now required. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?
We do not use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
We do not include or offer third-party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We have not enabled Google AdSense on our site but we may do so in the future.

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

Contacting us
If there are any questions regarding this Privacy Policy, you may contact us at info@fanoflashes.com